Northeast Automotive has been providing quality car care in Grand Rapids, MI, since 2010 . We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Grand Rapids and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Northeast Automotive employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Northeast Automotive is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.
Please be sure to go to our Shop Specials section for our current promotions and specials.
Come by and visit our clean and professional shop in Grand Rapids, MI.
About NAPA AutoCare
- To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
- To employ ASE-certified technicians.
- To be dedicated to customer satisfaction.
- To exercise reasonable care for the customer’s property while it is in our possession.
- To obtain prior authorization and provide a price estimate for work performed.
- To provide a system for fair settlement of customer complaints should they occur.
- To maintain the highest standards of our profession.
- To uphold the integrity of all members of the NAPA AutoCare Program.
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.
Don’t trust just anyone to handle your vehicle needs. Bring your vehicle to the best.
Serving the auto needs of the community
In 2010, Northeast Automotive took over the Diamond Automotive building in Grand Rapids, MI. Ever since, we have been providing quality auto service
Experienced and dedicated technicians
Our technicians have over 50 years of combined experience to ensure your vehicle is fixed right. We don’t just want to meet your expectations, but exceed it.
24-hour access to management
When you come to our shop, you can expect a clean place, friendly staff, and safe shop to bring your vehicle. We provide a relaxing atmosphere so you feel comfortable.
Cliff Worden is not only one of the owners, but he is also the general manager of the shop. Before Northeast Automotive, Cliff worked in various auto shops for over 20 years as a service adviser and a store manager.
Another owner is Paula Grimm. She also serves as the office manager. Paula has over 30 years of experience in office management and a office support certificate from Baker College of Muskegon.